Training Seminars & Events

The Western Region offers a full calendar of business training. All training is currently offered at no charge. This calendar is subject to change. Pre-registration is required for all events. Please view our cancellation policy. For information on other Massachusetts SBDC training offered throughout the state, visit the Massachusetts SBDC's statewide training calendar at www.msbdc.org.

We would like to thank the following agencies for cosponsoring our training events.

Platinum Sponsors:

Gold Sponsor:

Silver Sponsors:
Freedom Credit Union | Granite State Development Corporation | Greenfield Northampton Cooperative Bank | Holyoke Credit Union | Monson Savings Bank

2025 Training Calendar
Unless otherwise noted, training is offered online.

May 07	Tech Talks with Rob: Unlock the Power of Cloud Services for Your Small Business!
Jun 04	Tech Talks with Rob: Shield Your Business from Cyber Threats – Essential Tips Webinar!

Program Descriptions

Tech Talks with Rob Join us for "Tech Talks with Rob" an enlightening webinar series designed specifically for small business owners looking to navigate the complex world of technology. Each session, hosted by tech expert Rob DelMastro, will delve into critical topics that are essential for running a modern business in the digital age. Various topics that we will cover: Professional Email Systems: Learn how to set up and manage a professional email system that enhances your business communication and credibility. Cybersecurity: Discover strategies to protect your business from cyber threats and ensure your data remains secure. Password Managers: Find out why password managers are a must-have for securing your sensitive information and how to implement them effectively. SEO: Uncover the secrets of Search Engine Optimization to increase your online visibility and drive more traffic to your website. Domains and Web Hosting: Get to grips with choosing the right domain names and web hosting services that align with your business goals. POS Systems: Explore the various Point of Sale systems available and how to select one that streamlines your sales processes. Whether you are tech-savvy or just getting started, "Tech Talks with Rob" will provide you with the knowledge and tools to leverage technology for your business’s success. Don’t miss out on this opportunity to learn, grow, and secure your business in the digital marketplace. During each session, Rob will present a brief 15–20-minute introduction to the topic at hand, followed by an interactive discussion and Q&A period. This series aims to create a welcoming environment where participants are encouraged to ask questions. Remember, there are no bad questions. Date: Held on the first Wednesday of the month - click on date below to register Time: 10:00 - 11:00 a.m. ET Location: Online Cost: No charge Contact: Paula Pawloski at the Massachusetts SBDC at ppawlosk@umass.edu Unlock the Power of Cloud Services for Your Small Business! Are you looking to streamline your business operations and boost productivity? Join us for an exciting webinar on Cloud Services and Applications! Discover how cloud-based tools can transform the way you manage projects, collaborate with your team, and store important data. Don't miss this opportunity to learn how to use technology to improve operations using technology. In this webinar, you will learn: How to leverage platforms like Google Workspace and Microsoft 365 Practical tips for using project management tools like Trello and Asana Strategies to enhance collaboration and efficiency Shield Your Business from Cyber Threats – Essential Tips Webinar! In today's digital age, safeguarding your business from cyber threats is more crucial than ever. Join us for an informative webinar where we'll cover the top three strategies to protect your small business from cyber-attacks. Don't miss this chance to enhance your cybersecurity knowledge and keep your business safe! In this webinar, you will learn: Using a Password Manager: Simplify and secure your passwords with ease Identifying Phishing Emails: Learn how to spot and avoid deceptive emails Preparing for a Ransomware Attack: Essential steps to protect your data and respond effectively

Cancellation/Materials Policy: The Massachusetts SBDC reserves the right to cancel or reschedule a training session. Seminar materials are for attendees only.

Tech Talks with Rob

Join us for "Tech Talks with Rob" an enlightening webinar series designed specifically for small business owners looking to navigate the complex world of technology. Each session, hosted by tech expert Rob DelMastro, will delve into critical topics that are essential for running a modern business in the digital age.

Various topics that we will cover:

Professional Email Systems: Learn how to set up and manage a professional email system that enhances your business communication and credibility.
Cybersecurity: Discover strategies to protect your business from cyber threats and ensure your data remains secure.
Password Managers: Find out why password managers are a must-have for securing your sensitive information and how to implement them effectively.
SEO: Uncover the secrets of Search Engine Optimization to increase your online visibility and drive more traffic to your website.
Domains and Web Hosting: Get to grips with choosing the right domain names and web hosting services that align with your business goals.
POS Systems: Explore the various Point of Sale systems available and how to select one that streamlines your sales processes.

Whether you are tech-savvy or just getting started, "Tech Talks with Rob" will provide you with the knowledge and tools to leverage technology for your business’s success. Don’t miss out on this opportunity to learn, grow, and secure your business in the digital marketplace. During each session, Rob will present a brief 15–20-minute introduction to the topic at hand, followed by an interactive discussion and Q&A period. This series aims to create a welcoming environment where participants are encouraged to ask questions. Remember, there are no bad questions.

Date: Held on the first Wednesday of the month - click on date below to register
Time: 10:00 - 11:00 a.m. ET
Location: Online
Cost: No charge
Contact: Paula Pawloski at the Massachusetts SBDC at ppawlosk@umass.edu

Unlock the Power of Cloud Services for Your Small Business!
Are you looking to streamline your business operations and boost productivity? Join us for an exciting webinar on Cloud Services and Applications! Discover how cloud-based tools can transform the way you manage projects, collaborate with your team, and store important data. Don't miss this opportunity to learn how to use technology to improve operations using technology. In this webinar, you will learn:

How to leverage platforms like Google Workspace and Microsoft 365
Practical tips for using project management tools like Trello and Asana
Strategies to enhance collaboration and efficiency

Shield Your Business from Cyber Threats – Essential Tips Webinar!
In today's digital age, safeguarding your business from cyber threats is more crucial than ever. Join us for an informative webinar where we'll cover the top three strategies to protect your small business from cyber-attacks. Don't miss this chance to enhance your cybersecurity knowledge and keep your business safe! In this webinar, you will learn:

Using a Password Manager: Simplify and secure your passwords with ease
Identifying Phishing Emails: Learn how to spot and avoid deceptive emails
Preparing for a Ransomware Attack: Essential steps to protect your data and respond effectively

Cancellation/Materials Policy:

The Massachusetts SBDC reserves the right to cancel or reschedule a training session. Seminar materials are for attendees only.